All pieces are hand made by myself and so please allow around 7 days for dispatch as I often make the pieces to order in case people want different colours etc and in the case of rings, I make them to the size requested. Some items may also need to be hallmarked as well so this may take a little longer.
In addition with the current pandemic delivery times by Royal Mail are taking a little longer than usual.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
Royal Mail quote 2-3 working days in the UK and 5-7 working days for International parcels but please also bear in mind this does not include any delays at customs. During busy periods deliveries can take up to 4 weeks or more.
Additional policies and FAQs
Please note that ring sizes are measured and made with the ring's leading edge sitting on the size on the gauge.
Returns must be posted back via Special Delivery with a tracking number and refunds only given once the item has been received, checked that it had not been worn and are in a re-saleable condition.
Earrings are non refundable for hygiene reasons.