VictoriaJohnsonJewel

Handmade British Jewellery Design

VictoriaJohnsonJewel is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

VictoriaJohnsonJewel is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 9, 2022

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I make a wide range of jewellery from silver and gold, with precious and semi precious stones and beads. I love texture and colour and use 22 ct gold plating in a lot of my work.

All pieces are hand made by myself and so please allow around 7 days for dispatch as I often make the pieces to order in case people want different colours etc and in the case of rings, I make them to the size requested. Some items may also need to be hallmarked as well so this may take a little longer.

In addition with the current pandemic delivery times by Royal Mail are taking a little longer than usual.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Payment is via Paypal & ApplePay

Shipping

Postage will be sent via a tracked method.
Royal Mail quote 2-3 working days in the UK and 5-7 working days for International parcels but please also bear in mind this does not include any delays at customs. During busy periods deliveries can take up to 4 weeks or more.

Additional policies and FAQs

Bespoke & custom orders are non refundable unless faulty

Please note that ring sizes are measured and made with the ring's leading edge sitting on the size on the gauge.

Returns must be posted back via Special Delivery with a tracking number and refunds only given once the item has been received, checked that it had not been worn and are in a re-saleable condition.

Earrings are non refundable for hygiene reasons.